About

Yvonne Schaber - I have over 30 years of business experience working for the most recognizable companies in banking and healthcare.

I have over 30 years of business experience working for the most recognizable companies in banking and healthcare. I specialize in providing an exceptional customer experience by being proactive, flexible and going above and beyond for each customer. My ultimate goal is to optimize the customer experience by enhancing and simplifying reports. I strive to utilize new technology to drive results and be at the forefront of innovation.

I am passionate about animal welfare and volunteer time to the cause. I run, hike, bike and surf often to challenge myself physically. I enjoy exploring California, especially Yosemite, my favorite place on Earth. I am inspired by oceans, mountains, art and film.

Education

Yvonne Schaber - Bachelor of Science, Business Administration - SUNY College at New Paltz, New York

Bachelor of Science, Business Administration

SUNY College at New Paltz • New Paltz, New York

Yvonne Schaber, Paralegal Certificate - Marist College - Poughkeepsie, New York

Paralegal Certificate

Marist College • Poughkeepsie, New York

Professional Experience

Yvonne Schaber, Data Analyst, Oxnard, Ventura County, California

ANTHEM • 2004 – 2018

Business Information Analyst
Thousand Oaks, California
Remote Worker, 2009 – 2018

  • Created and published membership periodic reports as well as complex ad hoc reports using various business reporting tools and mainframes.
  • Responsible for collecting, analyzing and reporting on data related to business metrics.
  • Validated and analyzed membership data to create summary statistics of performance.

Technical Assistant
Middletown, New York
2004 – 2009

  • Daily processing of account files and ID card processing.
  • Monthly billing identifying retroactivity and nonpayment.

HR Technician
Yorktown Heights, New York
2004

  • Provided administrative support to the HR&S office while maintaining a smooth flow within the department by anticipating and resolving issues.
  • Processed all approved employee transactions, new hire information and benefits enrollment on the CHIPS system.
  • Investigated and responded to non-routine employee inquiries.
  • Coordinated and promoted wellness events and community services.

CITIGROUP • 1996 – 2004

Investigative Assistant
New York, New York

  • Compiled and prepared quarterly Board of Directors Fraud Report.
  • Download of monthly Financial Control data along with the creation of various corresponding tables and charts.
  • Produced divisional trend reports for upper management based upon substantial losses.
  • Maintained SAR (Suspicious Activity Report) database and provided online customer support.
  • Citigroup Security and Investigative Services (CSIS) Website administration.
  • Tracked technology service issues, ordered equipment and software and processed moves.
  • Managed global payroll process utilizing PeopleSoft.
  • Monitored Collection and Recovery cases and reconciled departmental recovery and expense accounts.
  • Interacted via telephone, email and correspondence with attorneys, probation officers and the FBI.
  • Organized, prioritized and assisted with SIU office administrative activities.

Additional Experience

Yvonne Schaber, Data Analyst, Oxnard, Ventura County, California

TIMES MIRROR MAGAZINES • Manhattan, New York
Credit Administrator
Collections Analyst

  • Extensive collection analysis including forecasting, credit holds and limits, credit reference reports and write-off reports.
  • Responsible for all credit and collection activities for ski books.

FRANK, FRANK, BERGER & GOLDSTEIN • Manhattan, New York
Paralegal

  • Extensive case management for Broadcast Music, Inc. and Memorial Sloan-Kettering Hospital.
  • Responsible for collection calls to debtors.
  • Follow-up with court officials, clients and defendants.
  • Developed own correspondence.

UNIVERSAL CREDIT GROUP, INC. • Poughkeepsie, New York
Account Representative
Administrative Assistant

  • Assisted office manager with normal day-to-day operation of the collection and billing business.
  • Traveled twice per week to maintain accounts in Westchester, Bronx and Manhattan.
  • Input and reconciled all accounts receivable for travel accounts.
  • Investigated accounts and updated records through extensive research and telephone contact.
  • Responsible for executing daily and monthly reports on mainframe.
  • First, second and third party insurance billing.

Skills

Yvonne Schaber, Data Analyst, Oxnard, Ventura County, California

Microsoft Windows
Microsoft Office Suite
PeopleSoft
Business Objects
Crystal Reports
Teradata SQL Assistant
Experian & Lexis-Nexis

Contact

 

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